Welcome to the Little Touches ® Hotelier Portal, dealing in everything B2B and explaining all about our many Support Services. You'll also find tips and tricks about the hospitality industry in general including accommodation - especially B&Bs, Guest Houses and Hotels - plus Food and Beverage and Visitor Attractions too.
Wouldn't it be great to pop to the supermarket or a bookstore and be dazzled by employees using a single low cost resource to make your day more pleasant ? Well in Japan, thanks to a phenomenon called Omotenashi it is a daily reality to find a side order of helpfulness at the checkout and a paperback preserver at the payment point. You see our friends in Japan see all industries as a prime candidate for an injection of thoughtfulness.