Welcome to the Little Touches ® Hotelier Portal, dealing in everything B2B and explaining all about our many Support Services. You'll also find tips and tricks about the hospitality industry in general including accommodation - especially B&Bs, Guest Houses and Hotels - plus Food and Beverage and Visitor Attractions too.
Blackpool has long been regarded as the Entertainment Capital of the UK, with millions of visitors flocking to the world-famous seaside town each year. At its heart lies the legendary Blackpool Pleasure Beach, where recently installed rides such as Red Arrows Skyforce and ICON, the nation's first double launch rollercoaster, have seen it reinforce its reputation as one of the UK’s most popular attractions. Now the resort’s multi-million-pound investment programme continues with the summer’s eagerly awaited opening of the luxurious Boulevard Hotel.
Lifestyle blogger Steve Booker is our host as he takes us to a refreshing coffee "indie" in the UK capital. "For me it's all about the little touches at places," remarks Steve at 2:21...
TED Talks have a reputation worldwide for being the Rolls Royce of business intelligence in a bite-size video format and Rory Sutherland's "Sweat the small stuff" leads that mantle on the attention to detail front.
"It may seem that big problems require big solutions, but ad man Rory Sutherland says many flashy, expensive fixes are just obscuring better, simpler answers. To illustrate, he uses behavioural economics and hilarious examples"
Wouldn't it be great to pop to the supermarket or a bookstore and be dazzled by employees using a single low cost resource to make your day more pleasant ? Well in Japan, thanks to a phenomenon called Omotenashi it is a daily reality to find a side order of helpfulness at the checkout and a paperback preserver at the payment point. You see our friends in Japan see all industries as a prime candidate for an injection of thoughtfulness.
Here we present another of our LT Video Faves, this time featuring a very special hospitality employee - Louree Jefferson. The Banquet Services captaingets to know her Guests individually, but everyone always leaves with the same, heartfelt kit put together by Louree to remember her by. Plus, the red carpet is not just rolled out metaphorically...
"I don't care what they want. They can want the moon, and I will make it happen" Louree Jefferson
Featured as part of our website's LT Video Faves section, this short clip illustrates how Custodial Cast Members at Walt Disney World's Magic Kingdom theme park use the tools of their trade, i.e. brush and pan, in conjunction with that most basic of human need, water, to captivate Guests almost as much as the attractions worth millions.
