Thanks to your support, we have made it onto the shortlists of the two categories we entered in the UK Blog Awards: Food & Drink AND Travel.

Welcome to the Little Touches ® Hotelier Portal, dealing in everything B2B and explaining all about our many Support Services. You'll also find tips and tricks about the hospitality industry in general including accommodation - especially B&Bs, Guest Houses and Hotels - plus Food and Beverage and Visitor Attractions too.
Thursday, 18 December 2014
Wednesday, 10 December 2014
The fun side of detail delights
Funky Towers is located on Blackpool's promenade, halfway between the Central and South piers. Capturing kiss-me-quick playfulness in a tasteful, less intrusive way, the establishment was an obvious candidate for further seaside scrutiny.
Sunday, 9 November 2014
Monday, 6 October 2014
Credits where credit is not due

I don't know about you lot, but for several years now something has been grating on me regarding ITV's closing credits. "See you next week everyone" is regularly uttered out of the mouths of key ITV talents, only for us the audience to swiftly (and inconsiderately) find ourselves in a blackout. The same white font, on the same black background for the majority of ITV's output. The only regular exception to "one-size depresses all" is the news, where they are embossed over a wide shot of the presenters.
Friday, 29 August 2014
ATD Superstar #2 - Breck Apartments
Our second and much anticipated Attention To Detail Superstar is Breck Apartments. Formed in 2012, with an official opening in March 2013, this collection of 12 luxury self-catering apartments is a breath of fresh accommodation air a short distance from the heart of Blackpool.
Monday, 18 August 2014
Touches on Tour at Florida's Gulf Coast
I first stepped foot in Clearwater's clear waters way back in 2003, when the Metcalfs were lucky enough to spend the second week of our holiday in the resort after losing our Walt Disney World virginity. Back then it was a cool beach place, and over a decade on it is even cooler. Although naturally, the same adjective can't be used to describe the temperature.
Labels:
Florida,
Tom Metcalf,
Touches on Tour
Location:
Anna Maria Island, Florida, USA
Wednesday, 16 July 2014
Top 10 Walt Disney quotes - in Touches' humble opinion
Monday, 7 July 2014
Case Study - Queen Victoria Guest House
Despite already having secured four-star accreditation from Visit England, Blackpool's Queen Victoria Guest House called upon Little Touches ® to further strengthen their hospitality offering.
Thursday, 3 July 2014
Superstar Snapshot - Room Four Dessert
Due to popular demand, we now present a condensed version of our ATD Superstars article featuring our first recipient Room Four Dessert.
Location:
Bolton, UK
Thursday, 12 June 2014
Touches on Tour at Coronation Street: The Tour
The last time many of us stepped foot on the Coronation Street set, it was part of Granada Studios Tour, an attraction which had more facets, even though the star of the show always remained gracing the hallowed cobbles. Fast-forward almost fifteen years since the last turn of the turnstiles and this time it most definitely is a tale of a Weatherfield kind from start to finish.
Labels:
Coronation Street,
Tom Metcalf,
Touches on Tour
Location:
Manchester, UK
Tuesday, 6 May 2014
Our friends at UCLan: Students put learning into practice
First Year International Hospitality Management students of our friends at the University of Central Lancashire have been putting theory into practice at not one, but two dinners for family, friends and academic colleagues. Guests even included employees of high profile hospitality heavyweights such as Marriott and Radisson.
Sunday, 4 May 2014
LT Video Faves - Humanity kits and red carpets
Here we present another of our LT Video Faves, this time featuring a very special hospitality employee - Louree Jefferson. The Banquet Services captain gets to know her Guests individually, but everyone always leaves with the same, heartfelt kit put together by Louree to remember her by. Plus, the red carpet is not just rolled out metaphorically...
"I don't care what they want. They can want the moon, and I will make it happen" Louree Jefferson
Labels:
Louree Jefferson,
LT Video Faves,
Tom Metcalf
Location:
Orlando, FL, USA
Wednesday, 23 April 2014
ATD Superstar #1 - Room Four Dessert
We are very pleased to feature Room Four Dessert as our first Attention To Detail Superstar. Little Touches is a Bolton-based business, so it was great to start our ATD Superstars series with just a five minute drive from our HQ. Hospitality excellence on our doorstep.
Labels:
ATD Superstars,
Room Four Dessert,
Tom Metcalf
Location:
Bolton, UK
Sunday, 13 April 2014
LT Video Faves - Disney's Water Art
Featured as part of our website's LT Video Faves section, this short clip illustrates how Custodial Cast Members at Walt Disney World's Magic Kingdom theme park use the tools of their trade, i.e. brush and pan, in conjunction with that most basic of human need, water, to captivate Guests almost as much as the attractions worth millions.
Saturday, 12 April 2014
Our friends at UCLan: Little Touches founder in the spotlight
Our founder's university recently profiled him on their academic blog:
UCLan BA (Hons) International Tourism Management 2011 graduate Tom Metcalf has recently started his own hospitality consultancy – with a twist...

Hospitality consultancy and accreditation
Monday, 7 April 2014
Welcome to Little Touches - ATD Superstars blog
Hello bloggers !
We have finally taken the leap and started our own dedicated Little Touches blog. Stay tuned for Little Touches insight in the form of interviews, case studies and the sharing of articles and videos from the global 'touches' hospitality community.
Here and only here will you see the very best Attention To Detail Superstars from around the world.
Tom Metcalf
Founder of Little Touches (METHOSP Limited)
P.S. We are also spinning lots of different social media plates and would appreciate a mouse click on the following !

Hospitality consultancy and accreditation
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