Friday 27 November 2015
Two out of three ain't bad in Meat Loaf's world and in hospitality four out of five has become the new average over the last decade. A bold statement, perhaps, so join me as I examine the forces that have nudged society's service expectations up for the better.
Monday 2 November 2015
If you go down to Google's front page, you're sure of a big surprise !
Little Touches Details Club going cheek to cheek with you know who. Call it what you wish: a competition sandwich, a side order of them and us, but we are there, fair and square, in the Page 1 glare of any him or her that happens to stumble upon the search results for the term "Blackpool hotels."