Saturday 25 June 2016

Hosp on the Box: The Hotel Inspector - The Black Bear

Hotel Inspector Episode 4 image courtesy of

Episode 4 is summarised on catch-up service My5 as:

"After filling a coaching inn full of surprise guests, Alex has to close the place down to show its owners how to get back on track."

Key themes:

  • Management of staff
  • Check-in process
  • Hospitality basics
  • Supply chain management
  • Menu rationalisation
  • Profitability
  • Mystery shopping
  • Concept refinement
Watch the episode here and then let us know your thoughts in the comments section below.

Join in the conversation every Wednesday on Twitter between 9pm and 10pm with #HotelInspector

One Twitter user believed she had Alex sussed...

The family affair was singled out...

Format tweaks were praised...

Concern was expressed that they didn't know their budget basics...

Pub expert drafted in as a "supply teacher" on costings was a winner...

So much so that one user foresaw a sister show, erm - shall we say - brewing...

And the lady herself loved the limelight...

Written by Tom Metcalf

Founder and Lead Consultant 

 Little Touches ®
Improving B&Bs, Guest Houses and Hotels

Reserve a Room now

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